Wednesday 30 March 2011

What is a Runtime Error?

Runtime errors are glitches or problems that occur when a computer program is executed. Because a wide range of errors is usually grouped under the collective term of a runtime error, the operating system usually provides some information about the nature of the error that has occurred. The message provides the end user or the technician with some idea of what component has failed to launch properly, and provides a starting point for seeking resolution to the issue.

A runtime error may occur due to some serious corruption within the program, or it could simply be a one time event that can be overcome by simply rebooting the program and starting over. However, when the runtime error continues to appear consistently, that is an indication that a permanent issue exists, and should be addressed as soon as possible.

How Do I Report A Runtime Error?

If you are at work and experience a runtime error with your workstation, your first option is to reboot the machine and see if you experience the same error a second time. It is not unusual for system support people to try this first as a way of clearing out whatever caused the runtime error, so it generally won't hurt to try it yourself. If this doesn't work, then it is time to call for technical support.

In order to assist the support team in dealing with the runtime error, it is a good idea for you to record basic information about the nature of the error. The first component you should make note of is the error message you receive along with the numerical designation of the runtime error. Be sure to copy the text of the message error exactly as it appears on your screen. Do not attempt to summarize the content of substitute words in the text. Runtime error messages are standardized and providing the support team with the correct information will make it much easier to fix the issue. <

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